Finance


Click or tap the headings below to reveal the answer.

We now have two ways you can apply for finance.

  • If your basket is between £99 and £499.99: You can use choose PayPal Credit by selecting Paypal at checkout (you can of course also pay up-front normally through paypal too) and following the instructions. Paypal charges you no interest if you complete your loan repayments within 4 months, and 19.9% APR (variable) for every month thereafter.
  • If your basket is between £500 and £5000: You can use DEKO 0% interest finance at checkout. The below information relates to using DEKO finance.
Finance is a great way to spread the cost of your purchase. To make it easy, we’ve teamed up with Deko whose smart technology lets you apply for and complete the loan application quickly and entirely online.You can apply for finance entirely online through our checkout, or by calling us on 08000 23 23 35. Either way, you will recieve an instant decision in seconds. If you need advice, please call us and we can talk you through your options, how it works, and discuss the products you are interested in applying for.
Yes (minimum 16 hours per week or £5,000 per annum), unless you are receiving a pension or disability allowance
Yes, you need to be a permanent UK resident and have lived in the UK for at least 3 years.
Yes, you need a UK bank account capable of accepting Direct Debits
You do need to have a good credit history with no late payments, debt relief orders, CCJs, IVAs or bankruptcies.
Entirely online when proceeding through our checkout, or by phone. When applying for finance over the phone with us, you will need to provide an email address so your documentation can be emailed to you. If you are accepted, you will then have an email sent to you with a link to review your policy documents, and pay your deposit online to secure your order.
If accepted, once you have completed your email documents and paid your deposit, we will then process your order. Your first monthly payment will not come out of your bank account until 30 days after we have proven to the finance company that we have delivered your order.
At this time, we offer 6, 9, 10, or 12-month interest-free packages
Your first direct debit payment will be taken about a month after you receive your purchase. This will show on your statement as a payment to your lender. You have the right to repay all or part of the loan early at any time.
Any orders between £500 and £5000 can be applied for on Finance with us.
Yes, a deposit is required to secure the finance, which can be anywhere between 15% and 50% of the value of the goods.
Eligibility, credit history and affordability. Deko's finance software will let us know the outcome in just a few seconds.
Yes. It’s important to know that when applying for finance a hard credit check is made which is recorded on your credit file.
Once approved, Deko will let you know who the lender is and provide you with their full contact details.
You then just need to digitally sign your credit agreement sent to you via email, pay your deposit and wait for your order to arrive!
In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours. If you’re not approved for finance it could be for a variety of reasons and the lender will be able to give you more information.
There is a 14-day cooling off period where you can withdraw from the credit agreement after signing your documents. If you want to do this, you need to notify us. Standard return fees as per our return policy will apply.

A Deko payment plan does not affect our standard cancellation, refund and returns policy so if you have a problem with your order outside of the 14-day 'cooling-off' period, just contact us. We can still cancel your application and the lender will refund your deposit and any of the paid balance if applicable.
Finance is provided through the Deko platform by a number of lenders. You will be offered the best rate available based on your credit history and the lenders’ credit decision policies.Mobility South West Ltd is a credit broker and not a lender. Finance is provided through the Deko platform by Omni Capital Retail Finance Limited. Omni Capital Retail Finance Limited is authorised and regulated by the Financial Conduct Authority (register number 720279).
Deko is a trading name of Pay4Later Ltd who act as a credit intermediary. They are registered in England and Wales (company number 06447333) and authorised and regulated by the Financial Conduct Authority (register number 728646). For more information please go to www.dekopay.com/faq or visit www.dekopay.com.